Worst Third Party Shipping Company As of Today
Worst Third Party Shipping Company As of Today handle logistics on behalf of businesses. They are often used by online retailers to fulfill and deliver orders. While many do their job well, others create serious problems for customers and sellers alike. Delayed deliveries, missing packages, and lack of communication are common complaints.
In 2025, customers continue to share frustrating experiences with certain shipping companies. These negative reviews help identify which providers are falling behind. The rise of e-commerce has made reliable shipping more crucial than ever. A bad third party shipping company can ruin the reputation of any business.
Exploring the Worst Third Party Shipping Company
Among the most discussed names in forums and review sites, one stands out negatively: LaserShip (also operating under OnTrac in certain regions). It has earned widespread criticism due to consistent issues in delivery performance, tracking updates, and poor customer support. According to Trustpilot, LaserShip’s low rating reflects ongoing dissatisfaction.
Packages are often marked as delivered when they’re not. Many customers report their orders being left in unsafe locations or never arriving at all. Despite multiple complaints, improvement remains slow. This has led many online sellers to reconsider their partnerships with this shipping service.
How Reviews Shape Reputation
Customer feedback plays a powerful role in shaping how third party shipping companies are perceived. Websites like Better Business Bureau collect and publish reports from users. When complaints remain unresolved, the company’s rating suffers.
In LaserShip’s case, numerous unresolved complaints show a pattern. Customers mention poor handling of fragile items, inconsistent delivery times, and non-existent customer service. These recurring issues have made the company a symbol of frustration in the shipping world.
Delivery Timeliness Still an Issue
Prompt delivery is a basic expectation. Unfortunately, LaserShip has become known for missing estimated delivery windows. Shoppers who wait days beyond their delivery date are understandably upset. Late shipments disrupt schedules and create anxiety.
When customers contact LaserShip’s support, they often receive generic responses. Some are told their item will arrive “soon” without tracking updates. The company’s weak communication has further increased dissatisfaction. Retailers relying on LaserShip face increased return rates and poor reviews.
Damaged Packages and Mishandling
Handling fragile or perishable goods requires care. However, mishandled packages are common complaints with the worst third party shippers. Customers post images online of crushed boxes, broken electronics, or spilled items.
LaserShip has been repeatedly accused of rough handling. Lack of proper logistics infrastructure may be to blame. The issue isn’t occasional—it’s systemic. This undermines customer trust and affects the seller’s brand image.
Lack of Tracking Transparency
Real-time tracking is standard in 2025. Unfortunately, some third party shipping companies fail to provide accurate tracking updates. LaserShip’s tracking system is often incomplete or delayed. Orders vanish from the system, only to show up unannounced later.
Tracking helps customers plan their day around deliveries. Without it, uncertainty increases. Complaints about poor tracking are consistently tied to customer frustration and negative brand sentiment. Many prefer other carriers that offer better transparency.
Customer Service Shortcomings
When something goes wrong, people want fast help. However, LaserShip’s customer support has been reported as unresponsive. Calls go unanswered. Emails take days to receive a generic reply. Live chat rarely works.
This neglect amplifies every other problem. Delayed or lost packages become even more frustrating when no help is available. A good support team could turn a bad experience into a manageable one, but that’s not the case here.
Business Impact for Sellers
Using a bad third party shipping company can seriously hurt sellers. When customers blame the seller for delays or damaged goods, the brand reputation suffers. Refunds, complaints, and chargebacks increase.
Retailers who relied on LaserShip have shared concerns on forums and in case studies. The shipping partner’s failure became the business’s failure. To protect customer loyalty, many sellers have begun switching to better-rated providers.
Alternatives That Perform Better
Several shipping companies have strong reputations for service. For example, UPS, FedEx, and DHL generally receive better feedback. They offer accurate tracking, timely delivery, and strong customer service. While they may be costlier, the reliability justifies the expense.
Switching to one of these carriers may reduce customer complaints. It also builds trust and encourages repeat business. Sellers who care about long-term growth are making smarter decisions based on performance data.
Red Flags for Shipping Services
To avoid issues, there are clear red flags businesses and consumers should recognize. These include extremely low prices, poor online reviews, frequent delivery delays, and lack of contact options. If a shipping company seems too cheap, it may cut corners elsewhere.
Always check public review sites, complaint forums, and social media pages. Consistent negative feedback is a warning. The worst third party shipping companies rarely improve overnight. If issues span years, it’s a serious concern.
Legal Issues and Investigations
LaserShip has faced legal scrutiny in the past. Cases involving employee treatment, lost packages, and false delivery claims have surfaced. Although the company continues to operate, these issues suggest deeper problems in management and training.
Media outlets like NBC News have reported on package theft and mishandling. These stories only add to the company’s negative image. A business that constantly attracts lawsuits and bad press is risky to trust.
Regional Variability in Service
Worst Third Party Shipping Company As of Today Performance often varies by region. While some LaserShip hubs perform decently, others are overwhelmed. In busy cities, delays and mistakes become more common. Staffing shortages and vehicle problems contribute to service decline.
However, inconsistency itself is a problem. Customers should expect the same level of service regardless of location. The inability to maintain consistent standards is a major failing of many poorly rated shipping companies.
Seller and Consumer Advice
To avoid bad experiences, both sellers and buyers should monitor shipping performance. Sellers must collect feedback and be willing to switch providers if problems arise. Consumers should track their packages closely and report issues promptly.
Also, using insured shipping helps protect against losses. Choosing trusted carriers reduces the chances of problems. In today’s market, fast and reliable shipping is essential to satisfaction.
Impact on E-commerce Growth
Worst Third Party Shipping Company As of Today The e-commerce boom has changed consumer expectations. Fast shipping is no longer a luxury. It’s required. Amazon’s two-day shipping model raised the bar. Companies that partner with unreliable third party shippers fall behind.
Businesses that ignore delivery issues suffer financially. The worst shipping companies drag down the reputation of good sellers. That’s why choosing the right partner matters now more than ever.
Personal Customer Experiences
Online platforms are flooded with user testimonials about LaserShip. Many include photos, tracking screenshots, and detailed timelines. These stories show how a shipping failure can become a serious issue for both buyer and seller.
One user shared how their package was marked as delivered while they were out of town. The item never appeared. Another described receiving a box completely destroyed, with items missing. These real stories give weight to the warnings.
Industry Response and Accountability
Worst Third Party Shipping Company As of Today Retailers like Walmart and Target are beginning to evaluate third party shipping performance more strictly. They monitor KPIs like on-time rate, customer satisfaction, and damage claims. Some platforms have removed poorly performing shippers from their list entirely.
Consumers are also holding companies accountable. Social media and public review platforms allow them to expose bad service widely. In response, some companies have improved policies and training, but others continue with outdated systems.
Future of Third Party Shipping : Worst Third Party Shipping Company As of Today
If third party shipping companies want to stay relevant, change is required. Automation, AI tracking, and better last-mile delivery solutions are essential. Customers want speed, accuracy, and respect. Those who don’t adapt will be left behind.
The logistics industry is evolving fast. New players are entering with smarter technology. If legacy companies like LaserShip don’t innovate, they will keep appearing on “worst of” lists for years to come.
Connecting with Worst Third Party Shipping Company As of Today
Interestingly, peaceful environments help contrast how chaotic bad shipping experiences feel. For example, discovering the peaceful beauty of boating on the River Epte can remind people of what calm and reliability should look like. Unlike unreliable delivery services, nature follows its course steadily and dependably.
That’s the kind of consistency people expect from a shipping provider. Just as a river flows naturally, so should a package arrive—smoothly and without confusion.
FAQ’s for Worst Third Party Shipping Company As of Today
Which is the worst third party shipping company right now?
As of today, LaserShip (and its related brand OnTrac) is considered the worst due to delivery failures, poor customer service, and widespread negative reviews.
Why do companies still use bad shipping services?
Some companies prioritize lower costs over quality. Others may have limited choices in specific regions. Unfortunately, this leads to poor customer experiences.
Can I request a different shipping service as a customer?
In some cases, yes. When checking out, you can often choose between shipping options. If only one is available, contacting the seller directly might help.
Is LaserShip the same as OnTrac?
They are affiliated. LaserShip acquired OnTrac, expanding its reach. Both share similar logistics models and complaints.
What should I do if my package is lost?
File a claim immediately with the shipping company. Also notify the seller. If no resolution occurs, request a refund or dispute the charge with your bank.
Internal Link: Peaceful Beauty of Boating on the River Epte
Outbound Links: Worst Third Party Shipping Company As of Today
